Louise Haigh

Louise Haigh

Labour — Sheffield Heeley

Speaking in the House of Commons on 21 November 2024

Debate

Transport Infrastructure

Contribution

I am grateful to my hon. Friend for raising this important issue. I have received several representations about its impact on drivers who use the Dartford crossing. It is essential that when errors occur they are cleared up quickly, and with compassion for those affected. I expect National Highways to work with its service providers at the Dartford crossing to ensure that that happens, and my hon. Friend the Minister for the future of roads has been holding National Highways to account. My officials are continuing to work with National Highways to drive down incorrect penalty charge notices and provide much better support to customers.

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