Lord Stevenson of Balmacara (Lab)

My Lords, I am grateful to my noble friend for introducing the statutory instruments. This is not a very complicated issue and I do not have much to say about it, but I do have one or two questions. First, this emerged from the digital markets Bill, which I was happy to play a part in. I was a bit surprised to see, on the duty to provide reports, that the reports have to be provided to the Secretary of State in writing on a “durable medium”. I wonder why the Government’s choice of words on this appears to rule out the possibility that we might go digital on these as well as many other things. Will my noble friend reflect on that when he replies? Secondly, my more serious point is about costs and cost recovery. Clearly, an operation such as this under the CTSI must be paid for, but the way it is framed in the instruments before us means that these fees will come only from consumers. If the ADR is to work effectively, it really should be a benefit to both sides: it should be a benefit to the companies that are being queried about by consumers as well as to the consumers. I understand the point about the consumers being charged only a fair fee—this is well laid out in Schedule 1. Can the Minister say why we are not expecting costs to be recovered from those who also benefit from the system—the companies concerned? Obviously, the last thing we want is to find that this is a huge extra burden on already-burdened consumers, who have to pay through the nose both for their own case but also for the case being answered by the other side. My third point is more general. There does not seem to be much in the documents before us about reviewing these arrangements. This is quite a big change; it is a measure that will set up quite a complex structure. It will be to the benefit of consumers, and I welcome it, but there is a question about whether it will be reviewed and looked at. Can the Minister reflect on that when he responds?