B

Baroness Sherlock (Lab)

Speaking in the House of Lords on 4 November 2024

Debate

Pension Credit

Contribution

As I understand it, the staff are mainly being redeployed from within retirement services and the DWP. It is not uncommon for staff to get moved around to different areas of the department as the need moves and flows during the year. Some of those are already in place, and some are going straight in because they are already experienced in dealing with pension credit and need no training. Others who need specific training on dealing with those claims are being moved across—but we are already doing this.

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