B

Baroness Ludford (LD)

Speaking in the House of Lords on 23 October 2024

Debate

Working From Home: Public Sector Productivity

Contribution

My Lords, are the Government taking into account the effect on customers, and indeed taxpayers? My experience of ringing HMRC was that I was told that the official was working from home and was unable to access the computer necessary to order a tax statement for me. I thought that was odd. I would have thought the infrastructure needed to be in place.

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