Baroness Anderson of Stoke-on-Trent (Lab)

I thank my noble friend. There was I, about to say that, given his time in government and his extensive ministerial service across many departments, my noble friend knows better than I do about the awarding of these contracts. There is a serious point here: at the heart of these conversations is the fact that every contract is managed on its own merits and contains robust, specific protections to ensure delivery. The award of the contract we are talking about followed a rigorous and transparent process under the public contracts regulations. The Secretary of State sought and received specific assurances from Capita regarding delivery after it had become clear what had happened to the Civil Service Pension Scheme. The DWP was alerted; obviously, there are members of staff at the DWP who will also have been affected by this. It is fair to say, I think, that I have never had so many discussions with my colleagues as I have had with civil servants across the piece who wanted me to make sure that we fix this and fix it well, given my exposure to them. I am very grateful that my noble friend Lady Sherlock has come to be supportive; there are always effective cross-government communications when required, and I am pleased that my noble friend is sitting next to me for this one.