L

Lord Gove (Con)

Speaking in the House of Lords on 28 April 2026

Debate

Pension Schemes

Contribution

My Lords, the noble Lord, Lord Reid, made a very valid point. Capita was the organisation in charge of Army recruitment. It did such a bad job that even the MoD decided to dispense with its services. The Ministry of Defence has long experience with Capita. Capita was the principal delivery organisation for the Defence Infrastructure Organisation, which was the most dysfunctional arm of that dysfunctional department. It is not as though the Government have not been warned. As my noble friend Lady Finn pointed out, the Government have not learned what a truly dreadful organisation Capita has been. Yet now Capita is the preferred bidder for the Department for Work and Pensions’ Civil Service payroll contract. Indeed, only last month, Capita was selected for a 10-year contract, valued at £370 million, to run HR and finance systems for four UK government departments. When will Ministers and civil servants learn that Capita is no friend of efficiency or accountability?

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