B

Baroness Stowell of Beeston (Con)

Speaking in the House of Lords on 5 February 2026

Debate

Civil Service Pensions: Capita

Contribution

My Lords, can the Minister confirm that one of the areas that will be prioritised—I do not know whether she is aware of this—is that former Civil Service employees who are living overseas now cannot access the online portal, so, in addition to not being able to get through on the telephone, they cannot use the online service at all. Can that be fixed as a matter of absolute urgency for those people?

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