B

Baroness Anderson of Stoke-on-Trent (Lab)

Speaking in the House of Lords on 5 February 2026

Debate

Civil Service Pensions: Capita

Contribution

I want to be very clear that this was a contract signed by the noble Baroness’s Government in 2023, and we are now managing the contract that they signed. As regards where we are in holding Capita to account, we have withheld £9.6 million in transition payments up until this point, from a contract value over seven years of £285 million. That is a significant withhold at this point. We are making sure that Capita is meeting its KPIs and we are meeting it every day as part of the recovery taskforce. However, the noble Baroness is absolutely right that a great number of public procurement challenges relate to the original contract and all this needs to be looked at in the round.

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