Sarah Olney

It is a pleasure to serve under your chairmanship, Mrs Hobhouse. I congratulate the hon. Member for Caerphilly (Chris Evans) on securing this debate and on his excellent opening remarks. Abuse against people in customer-facing roles is always unacceptable. No one should ever have to face abuse in their place of work. The Liberal Democrats were supportive of the measures included in the recent Crime and Policing Act 2026, which introduced the specific recording of offences of assault against retail workers. After years of increasing violence and abuse experienced by those working in retail and other frontline work, the introduction of this offence should act as a strong deterrent against abuse and allow data on such abuse to be more reliably recorded. Although there has been an improvement on the legal deterrence front and in the collection of data, we need greater enforcement to ensure that offenders are reprimanded for committing acts of abuse. After a decade of cuts to police numbers and resources, people want a return to having a visible police presence in their communities, focusing on preventing and solving crime. Restoring a permanent police presence on our local high streets is the most effective way to deter rogue operators and give people confidence to report illicit behaviour. This Labour Government promised the public 13,000 more police officers. Instead, officer numbers have fallen. By March this year, there were 4,000 fewer frontline officers than the year before. Over the past 18 months, we have seen not only a reduction of force numbers, but a decline in policing resources. In my Richmond Park constituency, there is now no 24/7 police front counter in the whole of Richmond borough, and the Royal Parks police force has been disbanded, increasing pressure on neighbourhood teams. Just this week, police in Richmond Park had to make an operational decision about whether to provide a presence by Teddington Lock to deter children from jumping off the lock, which puts them at risk of drowning, or to police bonfires, drug use and antisocial behaviour on Richmond Green. I do not envy the officers who have to make those operational decisions, but the lack of funding has put our local force in that position. What has been most noticeable in our community is the rise of retail crime. The Liberal Democrats have called on the Government to do more to address this.