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The Minister of State, Department for Transport (Lord Hendy of Richmond Hill) (Lab)

Speaking in the House of Lords on 23 June 2026

Debate

DVLA: Staffing Levels

Contribution

My Lords, the Driver & Vehicle Licensing Agency regularly monitors staffing levels against demand for its services and changes staffing levels where necessary within agreed limits. For example, the DVLA has recently taken on more staff to meet increased demand for its drivers, medical and contact centre services. Improvements are already taking effect: the average decision times fell from 68 working days in February to 56 at the end of May.

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