L

Lord Hamilton of Epsom (Con)

Speaking in the House of Lords on 23 June 2026

Debate

DVLA: Staffing Levels

Contribution

The fact that it is taking 66 days to answer would explain my problem, as I met all the DVLA’s criteria when I replied in an email on 27 March. If my Question were to have come up next month, we would have been commemorating three months of me waiting to get a driving licence. Does the Minister accept that the DVLA is in a crisis? It is desperately short of manpower and it is not fit for purpose for what it is supposed to do: issuing driving licences to the public of this country, who pay its wages. Is the Minister considering technology to meet this problem, such as putting in place a computer programme to get on with issuing licences, thereby reducing the problem of DVLA not having enough manpower to meet the difficulties it has today?

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