Lord Clement-Jones (LD)

My Lords, I too support Amendment 100, in the name of my noble friend Lady Northover, and will add my support to the very useful speeches from the noble Lords, Lord Vaizey, Lord Birt and Lord Londesborough. I entirely agree with the noble Lord, Lord Vaizey, about the need to inject a sense of urgency into this. The noble Lords, Lord Birt and Lord Londesborough, asked some very fair questions, which went back to some of the debate we had on a single regulator and product liability, all of which are relevant to the kinds of duties that SMEs are under. I welcome what the Minister had to say about the Government’s consciousness of the needs of SMEs, but this amendment would provide a blueprint for a much better form of support for SMEs. They account for 99% of all private sector businesses but, as the NCC Group and industry experts have repeatedly warned, they represent what might be described as the soft underbelly of our national supply chains. They are the prime targets for cyber criminals seeking a backdoor into critical infrastructure. It is completely unrealistic to expect a 60-person small supplier to bear the same heavy compliance overheads as a multinational utility. A single ransomware attack can permanently destroy a small firm. Hostile state actors and ransomware syndicates are no longer focusing exclusively on attacking the fortified perimeters of FTSE 100 utilities or government departments; instead, they deliberately target smaller, resource-poor suppliers and niche contractors embedded in tier 2 or tier 3 of critical supply chains, using them as an easy, undefended backdoor into our critical national infrastructure. Under the expanded critical supplier provisions in Clause 12 and the managed services duties in Clause 9, thousands of medium-sized businesses and specialised tech vendors will now be pulled directly into the statutory NIS regime, facing severe regulatory requirements under threat of multi-million pound penalties. However, as the Government’s own impact assessments acknowledge, there is a staggering what might be called resource asymmetry across UK businesses. A 50-person specialised component manufacturer or regional logistics provider does not have a dedicated chief information security officer or possess a 24/7 security operations centre and cannot afford to hire elite forensic incident response teams on £500-an-hour retainers. When a sophisticated ransomware attack hits a small business, it is frequently an existential event that forces insolvency. During Committee stage in the Commons, when my honourable friend Freddie van Mierlo MP brought forward this proposal, the Minister in the Commons rejected it on the grounds that the Government already provide voluntary advice online. A downloadable PDF checklist on GOV.UK is not an incident response service. When a small critical supplier is locked out of its servers by a Russian ransomware gang at 2 o’clock on a Sunday morning, a generic website checklist is completely useless. It does not need advice to check its passwords; it needs an active, human, technical first responder to help it contain the malware, isolate compromised systems and safely recover its data. Amendment 100 would bridge this capability gap by mandating a dedicated national support service modelled directly, as my noble friend explained, on the proven and globally respected Australian Cyber Security Centre’s framework. In Australia, the federal Government provide small and medium-sized businesses with free direct phone-in emergency technical support, active breach triage and hands-on recovery assistance. It has achieved extraordinary success in hardening Australia—