Lord Birt (CB)

I think we all share the sympathy that the noble Baroness, Lady Northover, has identified SMEs need. There are 5.7 million SMEs in the UK and many of them—indeed, most of them—will purchase what are relatively complex platforms. The noble Lord, Lord Londesborough, is extremely experienced in the SME sector; I have less experience than him, but I do have some. Hardly any of them will be able to employ anybody who is able to understand either the complexity of the platform that they have purchased or the highly dynamic threats to that platform that exist. There are many ways in which we need to raise our game and to help. I personally think that, at least in the short term, the most important thing, which we have not discussed enough so far, is to require providers to supply safe products and, moreover, when they become vulnerable—which happens all the time, often unexpectedly—to patch those products for their customers immediately. The providers have a level of sophistication that the customers do not, and we have insufficiently focused on that in our discussion so far. The second thing to mention—this is not really part of the Bill—is that the Government’s Cyber Essentials programme is very sound. The Minister quoted a figure the other day, which I forget, but only a trivial number of businesses have signed up and taken the pledge. This needs much more publicity and much more dynamism from within government to raise the understanding of the level of threat that SMEs face.