Lord Beith (LD)

My Lords, I did not add my name, but there is a limit to the number of names you can add. Many of us feel very supportive of the recommendations from my noble friend Lady Leaman in those two amendments. I simply want to give some context to the reasons for the amendments such as those from the noble Lord, Lord Young, to be considered for the Bill, or something based on them being considered, to secure a genuinely fair and free market in the retail sales of train tickets. It is worth remembering how much difference the private operators made to the price you had to pay for many kinds of journey. We have been discussing it in theoretical terms, but there was a time when, if you wanted to travel from Edinburgh to Penzance on the cross-country train which made that journey, the cost was enormous. What changed it? It was split ticket operators demonstrating that they could get four or five different tickets—including, when I did it on one occasion, a West Yorkshire rover ticket that carried me one small piece of the journey—and that this accumulation of a handful of tickets would give you a price less than half the cost that you would have been quoted originally for that journey. Not only did that cheapen tickets for a lot of people making difficult journeys, but it also changed the attitude of many of the operating companies. Certainly when I go to the station to buy a ticket, I am now always asked whether I want a cheaper ticket by getting the next train or the one before it. There is an alertness to the customer’s need to know what the options are for a reasonably priced ticket, which has been brought into the system by the private operators. I do not advocate these amendments because competition is a good Liberal value, but because experience has proved that to be the case. All this has to exist in a world in which very rapid change will take place. At the moment, operators issue their own tickets. The result is that there is an invisible interaction between the person selling the ticket, the retailer, and the revenue protection officer on the train whose decision it is whether that ticket will be valid on that train. If you have missed one and are getting the next one, it may well not be; if you have chosen to change your journey pattern, it may well not be. The Minister may fondly believe—we have talked about this in a very helpful discussion—that all this will fall away, because when GBR is the only one providing the trains, there will not be these difficulties. I am not convinced of that; I think that old habits will die hard. If we are not very careful, we will still have a situation where the retailer gives you the impression that he is retailing a piece of paper or an email that will enable you to travel on one of several trains, when you are actually buying something limited by the policies and practice of the operator. It may be one operator in principle, but there will still be different regions under different regional management, so we need to have methods of ensuring that. I hope to return to that second point later in Committee, but we should understand the context and value of what we are discussing.