Keir Mather

I thank the shadow Minister for his questions. He asks me for more detail about what exactly happened, given that a cyber-attack has now been ruled out. The disruption was caused by a technical issue in NATS’s Swanwick flight processing system, which affected the processing of flight plans used by data controllers. NATS advises that the problem was affecting the flight processing system and the data that was being fed into controller radar displays. A fix was implemented later in the day, but recovery took time, as NATS needed to test that the system was safe. The shadow Minister is right to raise the experience of Martin and the other hundreds of thousands of passengers across the United Kingdom who were adversely affected. That raises serious questions about contingency and resilience planning at our airports, and I am determined to have conversations about that with the CAA, NATS, airlines and airports in the coming days. The shadow Minister criticises the fact that it will take around a week to get the report back. It is incredibly important that we take the time to figure out exactly what happened, because ultimately this is about aviation safety. It is about making sure that the UK can retain its reputation for getting passengers to where they need to go while protecting their safety. He asked about the report coming back over recess; I am happy to return after recess to answer any questions that hon. Members may have about the issue. There is a broader question about the CAA being asked to conduct an urgent review and report back within six months, and whether that is the right timeline. I remind hon. Members that after the largest recent outage, in 2023, it took two and a half years for the CAA to fully assess the implications and all the technical improvements and requirements that were needed as a result of that incident. It provided 34 recommendations, all of which have been implemented. A six-month timeframe to get to the bottom of what is a highly technical matter and an incident of disruption is proportionate and timely, and will allow us to react quickly, with stringent ministerial oversight. The shadow Minister asks Ministers to take control of the situation and exercise effective oversight on behalf of passengers—that is exactly what we are doing.