Claire Young

Claire Young

Liberal Democrat — Thornbury and Yate

Speaking in the House of Commons on 26 October 2026

Debate

Civil Service Pensions

Contribution

Another weekly surgery, another Capita complaint—this time, a constituent was told on one of her many calls to Capita that she would have to wait while they accessed the spreadsheet because someone was already using it. When the Minister talks about some slow improvements in technology, one can only imagine that Capita’s starting point was a typewriter and abacus. Even with the support of officials, does the Minister really trust Capita to safely deliver an AI-enabled service to our constituents?

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