Sally Jameson

Sally Jameson

Labour (Co-op) — Doncaster Central

Speaking in the House of Commons on 26 October 2026

Debate

Civil Service Pensions

Contribution

I myself was not confident in the numbers previously given by Capita, as I said to its face after 1 September, when it claimed to have met its self-imposed deadline, which did not reflect the experience of scheme members. We have today heard about cases that should have been resolved by that deadline, but which clearly were not. I agree that Capita has been, let us say, flaky with the truth on the reality of the numbers. The difference now is that Cabinet Office officials have access to those systems; they can go in, see for themselves exactly what is going on, verify the numbers and figures that Capita is providing and report back on that. The transparency of the new fortnightly updates means that we will be able to see those cases in all their glory and see whether or not the figures are coming down.

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