Helen Hayes

Helen Hayes

Labour — Dulwich and West Norwood

Speaking in the House of Commons on 26 October 2026

Debate

Performance of Royal Mail

Contribution

As a London MP, my hon. Friend is describing the experience of my constituents as well. When I go to Royal Mail to try to interrogate its poor performance, it is required only to give performance data on the basis of the first part of the postcode, so poor performance in SE24 is disguised by average figures for the SE postcode area. Does she agree that it would be a step forward in Royal Mail’s accountability if it had to report performance on the delivery office area, rather than the whole district postcode area?

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