Bobby Dean

I thank the Minister for advance sight of his statement and for the action he has outlined that the Government are already undertaking. He will know that customers often choose National Savings & Investments because it is Government-backed, and because that provides them with extra reassurance that their savings will be safe. The news that the money of tens of thousands of people was essentially lost for a period of time will be a hammer blow to trust in that institution, and the fact that these cases involve bereaved families makes it particularly damaging. To restore trust in the institution, it will be vital that justice is served comprehensively and swiftly. Will the Minister confirm the estimated timeline for identifying and contacting every family affected? Have the Government committed not only to reimbursing or returning the money that the families are due, but compensating them fully to reflect the distress that has been caused? He has already mentioned interest; will he confirm that all that interest will be returned? Will legal costs also be reimbursed? Some of the bereaved families resorted to legal action to get what they believed they were owed, and I am sure that they will feel that they are entitled to be reimbursed on that as well. Will the Government now carry out a full independent investigation to fully learn the lessons of what happened and ensure that there will be much stronger oversight of the system going forward?