Justin Madders

Justin Madders

Labour — Ellesmere Port and Bromborough

Speaking in the House of Commons on 29 October 2026

Debate

Driver and Vehicle Licensing Agency

Contribution

I recognise the hon. Member’s concerns, and I have asked for further information on some the matters he has raised. We are taking steps to tackle the issue. We have introduced a new digital casework system, we are recruiting additional staff, and the automation of routine processes is happening. Things are moving in the right direction. In 2022-23, the average number of working days to complete a medical licensing application was 89; this time last year it was 76; it is now down to 66; and we want to get it down to 45 by March next year. I can assure the hon. Member that we will do everything in our power to ensure that happens.

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