Jim Shannon

Jim Shannon

Democratic Unionist Party — Strangford

Speaking in the House of Commons on 29 October 2026

Debate

Ofcom

Contribution

The hon. Lady has outlined some of the problems that her constituents are having with BT. I want to be kind to BT if I can, but I have to be honest as well: BT falls short. An organisation that does exceptionally well is Fibrus. Over the last couple of years, although it has had almost 200 complaints, it has genuinely sorted out 199 of them—I am not making that up—and it is doing its darndest to sort out the outstanding one. BT unfortunately falls short every time. The hon. Lady is right to highlight that and I will highlight it as well.

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