Tom Gordon

I beg to move, That this House has considered the enforcement of the Water (Special Measures) Act 2025. It is a pleasure to serve with you in the chair, Dr Allin-Khan, and to open this debate on the enforcement of the Water (Special Measures) Act 2025. Like many Members across this House, I welcomed the introduction of the Water (Special Measures) Act last year. After years of public anger over pollution, rising bills and declining services in the sector, the Act promised a tougher approach to a failing water industry. It pledged to ban bonuses for failing bosses, bring criminal charges against persistent law breakers, impose meaningful fines and introduce independent monitoring of every sewer overflow. On paper, that sounded like progress. In practice, the Act has proved to be little more than a drop in the ocean. The Water (Special Measures) Act was meant to turn the tide, but right now the sewage is still flowing and so are the excuses from water bosses. The Act was intended to strengthen regulation and restore public trust, yet in the months since its introduction we have seen companies complying with the letter of the law while confidence continues to drain away. When regulation is drafted so narrowly it can be complied with but the purpose is undermined, it is quite clearly not fit for purpose and not strong enough. That brings me to a central question of this debate: how do we ensure that the principles of the Act are properly enforced, and that water companies are genuinely held to account? Nowhere is the failure of the current system clearer than the performance of Yorkshire Water, which supplies water to my constituents in Harrogate and Knaresborough. The problems they face mirror those across the country, from poor customer services to rising bills and the persistent sewage pollution we see in our rivers. Yorkshire Water was classified by Ofwat as “lagging behind” but my constituents are having to pay that price upfront. In October 2025, the Environment Agency gave Yorkshire Water a red rating for serious pollution incidents. Those incidents had almost tripled in 2024, leaving the company with one of the worst pollution records in the country. Despite this performance, customers have repeatedly been asked to pay more while receiving less. One constituent described their experience as: “Probably the worst consumer experience I have had in my life”. Against that backdrop, many were rightly shocked by comments from the Yorkshire Water chief executive when she suggested criticism of the company reflected “a level of expectation from customers that’s much higher” than it had been. With water bills expected to rise by as much as 41% over the next five years, and a hosepipe ban that was imposed from July to December, my constituents are entitled to ask how low does she think their expectations should be? If expectations are too high, then perhaps the problem is not the public but the leadership of Yorkshire Water.