L

Lord Leong (Lab)

Speaking in the House of Lords on 2 December 2025

Debate

Public Services: Online Communications

Contribution

I thank the noble Baroness. As I mentioned earlier, we are not closing off any of the options available, whether that is the voice-activated system or speaking to a human being. The option is still there. We know that millions of people in the UK are still unable to take part in this increasingly digital society and we recognise that digital exclusion falls hardest on disabled people. That is why this Government are committed to improving digital inclusion for everybody. In August, we launched a £9.5 million digital inclusion innovation fund, which supports community projects across the country and helps people build the skills and confidence they need to get online.

More from Lord Leong (Lab)

Other recent Hansard contributions by the same speaker.

About Hansard

Hansard is the official verbatim record of proceedings in the UK Parliament. Every word spoken in the Commons and Lords is recorded and published — this page is a single contribution from that record.

Partner sites