B

Baroness Hollins (CB)

Speaking in the House of Lords on 2 December 2025

Debate

Public Services: Online Communications

Contribution

My Lords, of the 11 million people who do not have the essential digital skills for life, more than half are disabled people, and the barriers created by digital approaches everywhere increase the barriers that disabled people face. What steps do the Government take specifically to ensure that the NHS app is accessible to people who have learning and communication difficulties and to ensure that NHS services are still available to those who cannot use digital means of communication?

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