Contribution
My Lords, I thank the noble Lord, Lord Clement-Jones, for initiating this debate, and I agree with almost everything he has just said.
I applaud the enormous work that Ofcom has put into creating and implementing the children’s codes. I am pleased to hear that they have already led to a huge reduction in children online accidentally stumbling on pornography and other harmful materials. However, I fear, as the noble Lord has just said, that the rules-based nature of the codes specifies narrow recommended measures rather than incentivising desired outcomes and encouraging the platforms to implement mitigations to children’s harms which go beyond these codes. This is particularly the case with live-streaming, which, according to Ofcom’s own finding, is a risky functionality. The regulator’s register of risk says that live-streaming can be a risk for several kinds of harm to children; it specifies the real-time sharing of suicide and self-harm content.
When Dame Melanie Dawes came before the Communications and Digital Committee, on which I have the privilege to serve, she said that Ofcom had implemented mitigations to live streaming for under 18s. The measures stopped them from using likes, switches off screen capture and prohibits comments on their feeds. This has the beneficial effect of stopping any adult who might consider grooming a child from interacting and encouraging the child user to take further action. However, it still exposes children to potential harms from adult predators. Surely, the best option would be to stop children from using the functionality, or at least introduce some age-appropriate design that limits usage to 16 to 18 year-olds. I know that Ofcom regards such a ban, or even age-appropriate design, as being too punitive for a service that is used by under 18 year-olds, but it would achieve the aim of the Online Safety Act, which is to protect children from harm.
In addition, I would ask the regulator to address established pathways to harm that end in live streams, even if they do not begin there, in particular the specific threat profile of “com groups”, where children are identified and contacted via other functionalities and then moved to live streams, where they are often coerced into horrific actions. These and other upstream measures will protect children from these harms. It may be a good idea to look at introducing time delays between an account being set up and being allowed to start a live stream. Some services, such as LiveMe, have already banned children from live-streaming on their apps. My additional fear is that, even when services go beyond the thresholds set out in the Act, there is no rollback provision to stop them reneging on such beneficial actions.
My other area of concern is the use of VPNs by children, as the noble Lord, Lord Clement-Jones, just raised. A huge rise in their use was reported when the codes were first introduced. Internet Matters estimated that, of the under-18s, one in 10 was using VPNs. The fear was that they were going on to VPNs to access harmful content, which the codes had prevented them reaching. Ofcom has said that it is uncertain why there is a big increase in use. Many children claim that they need the VPN because the internet connection at their school is bad and it is a way of improving access to the internet. I wonder why, if this is the case, the rise in VPN use should coincide with the introduction of the children’s code. If there had been a problem with school connections, surely that issue would have been raised prior to the code’s adoption.
The Children’s Commissioner, in her August report, called for the Government to
“explore options to ensure children aren’t able to use VPNs to avoid the age assurance process”.
This could be achieved by
“amending the Online Safety Act to bring in an additional provision which would require VPN providers in the UK to put in place Highly Effective Age Assurance … and prevent them from accessing pornographic sites”.
Can the Minister tell the House whether any such measures are being considered?
At the very least, there should be an education programme for parents who, in many cases, enhance the policing of their children’s use of VPNs by understanding their possible misuses. For instance, when they are asked to pay for children’s access to the VPN app, they should interrogate the need for this access. Surely general advice for safety protection could be given to parents, as happens with parental control of video games.
I know that Ofcom is carrying out research into why children are using VPNs. It is a welcome step, but I must ask why this was not anticipated and research carried out earlier. I am pleased with the greatly improved safety environment for children introduced with these codes, but the internet is a dangerous place. I therefore ask the Minister to ensure that it is a safe place for our children in all its functionalities.