Helen Hayes

Helen Hayes

Labour — Dulwich and West Norwood

Speaking in the House of Commons on 15 June 2026

Debate

Tenant and Resident Management Organisations: Regulation

Contribution

Residents on the Loughborough estate in my constituency have suffered years of appalling service from their resident management organisation, the Loughborough Estate Management Board. It has a failing repair service; dangerous chemicals were being stored in the community centre; there were allegations of threats and harassment; and more than £350,000 of its funding was spent on overseas trips and gifts. Eighteen months ago, residents voted overwhelmingly in favour of not renewing the board’s mandate, yet it is still operating, and there appears to be no straightforward mechanism that the local council can use to close down this failing organisation. Will the Minister work with me to bring this scandalous situation to an end, and to ensure that the Loughborough estate’s residents receive the housing services that they pay for and deserve?

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