Jim Shannon

Jim Shannon

Democratic Unionist Party — Strangford

Speaking in the House of Commons on 9 September 2026

Debate

Ticket Price Regulation: Live Events

Contribution

I congratulate the hon. Lady on securing this debate; I am always encouraged by her energy and enthusiasm for the subject matters that she brings forward. Is she aware of action taken against the company Starhub in 2024, following concerns that customers were initially shown artificially low headline prices, only for mandatory fees to be added later in the purchasing process? That meant that 50,000 UK customers were eligible for refunds. However, delaying the disclosure of unavoidable fees can exploit customers’ inattention. Given that transparency is key—and I think that is what she is seeking—does the hon. Lady agree that current protections should be made sufficient to ensure that customers are shown the full and accurate price of a ticket before committing themselves to a purchase?

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