Baroness Carberry of Muswell Hill (Lab)

My Lords, I focus particularly on Amendments 83 and 84, which purport to deal with a hypothetical “banter ban”. I listened very carefully to what the noble Lord, Lord Young, said about these amendments because I have been struggling to understand why they are thought necessary. I regret to say, with the greatest respect, that I am still none the wiser. The wording in those two amendments does not need to be included in the Bill because most overheard conversations that someone who hears might not like would already fail the test of unlawful harassment in the Equality Act 2010. Most overheard conversations would not fall under the definition of harassment in Section 26 of that Act. That would include the example given by the noble Lord of a blind person at a football match. To be caught by the definition, something an employee hears at work and finds objectionable or offensive would need to be relevant to a protected characteristic and would also need to have “the purpose or effect of … violating” the person’s “dignity, or … creating an intimidating, hostile, degrading, humiliating or offensive environment”. If this were put to the test, it would not just be about the employee’s subjective perception. If a case like this ever ended up in court, which is highly unlikely, the court would also have to take into account all the circumstances and would need to decide whether it was reasonable for the overheard conversation to have had the effect of violating dignity or creating a “hostile, degrading, humiliating or offensive environment”. In other words, the subjective is balanced against the objective, and context will always be crucial. The average everyday chat in the pub or elsewhere would not pass these tests, however much someone dislikes what they hear, so the Bill would not require employers to take steps to prevent conversational expressions of opinion on, in the words of the amendment, “a political, moral, religious or social matter”. Of course, in some circumstances, third parties do abuse and harass employees. It happens with depressing regularity, notably in hospitality, which the noble Lord seeks to exclude from the Bill altogether. It can happen when abuse is obviously directed at an employee by way of a pretended or fake conversation that is obviously expressly designed to be overheard and to offend. That is the whole point of this clause. Instances of obvious direct harassment and abuse of employees by third parties would, rightly, be protected by the Bill under current definitions. It is important to note that steps to prevent this would not place an onerous burden on employers. As my noble friend the Minister said in her introduction, regulations will set out steps that employers should take, but many employers already take relevant steps to prevent this sort of offensive behaviour. For example, your Lordships will be very familiar with signs on public transport or in healthcare settings warning that abuse of staff will not be tolerated. That is very familiar to all of us. The broader point here is that the Bill’s purpose is to require employers to take all reasonable steps to prevent their staff being harassed and abused by customers or members of the public. It is not about preventing or regulating private conversations or restricting free expression. I suggest that Amendments 83 and 84 would not add anything and are not needed.